We're Hiring

Packaging & Shipping Operator

In-Office  ·  Full-Time

About the Role

You're the final link between our coffee and our customers. Your hands are what ensure every order leaves the roastery complete, in order, and on time. We're looking for someone detail-oriented, quick and diligent in their work, who sees a clean, organized workspace as part of the quality of the product itself.

Responsibilities

• Order preparation: review the day's orders and use the system to plan how many boxes each one needs based on capacity, then confirm all items are ready before packing begins.
• Pack & scan: fill boxes by hand with bean bags, scanning each barcode against the order's reserved batches so every package stays traceable in the system.
• Documentation & dispatch: insert packing lists, print and apply airway bills, and stack boxes on pallets — keeping pickup and shipping orders cleanly separated.
• Customer handoff: welcome pickup customers, hand over their orders, and log each handover in our tracking sheet.

What We're Looking For

• Bilingual: reads and writes both Arabic and English.
• Quick & diligent: works fast without sacrificing accuracy.
• Clean workspace mindset: keen on keeping the work area tidy and organized.
• Team player: steps in to help colleagues whenever needed.
• Detail-oriented: sharp eye for detail — every small mistake reaches the customer.
• Physical fitness: able to stand, move, and lift boxes throughout the workday.
• Basic computer skills: comfortable with data entry, Google Sheets, and company systems.

Nice to Have

• Prior experience in packaging, warehousing, or shipping operations.
• Familiarity with ERP systems (e.g., Odoo) or inventory management software.
• A genuine interest in specialty coffee.